Help:Password: Difference between revisions

Latest revision as of 03:27, 19 May 2020

Your FeministWiki password is synchronized across all services of the FeministWiki, meaning you only have to remember one password to use all functions of the FeministWiki.

Help, I forgot my password!

If you forgot or lost your FeministWiki password, there are two ways to regain control of your account.

Using e-mail recovery

To use the e-mail account recovery, you must have a recovery e-mail address configured in your account settings. If you never did this, skip to the next section.

If you have a recovery e-mail address, you can reset the password of your account and have a new, randomly generated password sent to your recovery e-mail address. To do so:

Click the Reset password link on the left-side panel of the wiki (desktop version only) or just follow this link: https://account.feministwiki.org/reset-password.html
In the page that opens, enter your FeministWiki username and recovery e-mail address, click on "I'm not a bot" and wait a few seconds for the verification, then click on Send new password.

After you've received your new password, you can use the instructions further below on this page to change your password to one you can better remember.

Contacting the technician

If you've lost your password and you had not set up a recovery e-mail, you will have to contact the FeministWiki technician and ask for a manual password reset. Simply send an email to technician@feministwiki.org.

The technician may be skeptical towards your request if it isn't obvious that you're the legitimate owner of the account whose password you're trying to have reset. In worst case, contact the member who initially added you as a member (who's hopefully a friend of yours) and tell her/him to confirm to the technician that it's really you.

Changing your password and recovery e-mail address

You can change your FeministWiki password and/or recovery e-mail address by visiting the account settings page:

Click the Settings link on the left-side panel of the wiki (desktop version only) or just follow this link: https://account.feministwiki.org/settings.html
In the settings page, firstly fill out your FeministWiki username and current password.
Fill out the New password and Re-type new password fields if you want to change your password. If you want to change your Recovery e-mail, fill out that field instead. Leave other fields blank.
Make sure not to use your FeministWiki e-mail address (like janedoe@feministwiki.org) as your recovery e-mail address, because you need your FeministWiki password to access that one in the first place. (Chicken and egg problem.) Use a different e-mail address, which you can access even if you forgot your FeministWiki password.

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 Your FeministWiki password is synchronized across all services of the FeministWiki, meaning you only have to remember one password to use all functions of the FeministWiki.
-== Changing your password ==
-You can change your FeministWiki password by using the '''Settings''' service, which you can reach via the link at the left panel on the wiki or by visiting: https://settings.feministwiki.org/
-[[File:Help-password-01-settings.png|thumb|none|600px|The ''Settings'' link on the left panel]]
-In the settings main menu, choose '''Account settings'''.
-[[File:Help-password-02-account-settings.png|thumb|none|400px|Click on ''Account settings'']]
-In the account settings page, enter your FeministWiki username and current password, and fill out the '''New password''' and '''Re-type new password''' fields.
-[[File:Help-password-03-change-password.png|thumb|none|400px|Fill out these fields]]
-Then just click on the '''Save settings''' button, and the page should tell you that your settings were successfully saved.
-== Configuring an account recovery e-mail ==
-'''Note: These instructions are outdated.  A new way to set a recovery email is underway.'''
-Against the case that you forget or lose your password, you can set up a recovery e-mail address.
-While logged in on the wiki, click on the '''Preferences''' link at the top right corner, as shown under the section ''Changing your password'' above.
-In the preferences page, you will see a section titled ''Email options'' with a link that reads '''Set an email address'''.  Simply follow that link and then follow the on-screen instructions the wiki gives you.
-[[File:Help-password-03-set-mail.png|thumb|none|800px|Click on ''Set an email address'']]
-Make sure '''not''' to use your FeministWiki e-mail address for this (like ''janedoe@feministwiki.org'') because you need your FeministWiki password to open that one.  Use a different e-mail address, which you can open even if you forgot your FeministWiki password.
 == Help, I forgot my password! ==
-If you forgot or lost your FeministWiki password, there are some options of recovering your account.
+If you forgot or lost your FeministWiki password, there are two ways to regain control of your account.
 === Using e-mail recovery ===
-'''Note: These instructions are outdated.  A new way to reset your password is underway.'''
+To use the e-mail account recovery, you must have a recovery e-mail address configured in your account settings.  If you never did this, skip to the next section.
-To use the e-mail account recovery, you must have an external (non-FeministWiki) e-mail address configured in your user preferences, as explained in the previous section.
+If you have a recovery e-mail address, you can reset the password of your account and have a new, randomly generated password sent to your recovery e-mail address.  To do so:
-Given that you had done this, simply visit the Login page of the wiki (click on ''Log in'' at the very top right of this wiki page) and then click on the '''Forgot your password?''' link.
+# Click the '''Reset password''' link on the left-side panel of the wiki (desktop version only) or just follow this link: https://account.feministwiki.org/reset-password.html
+# In the page that opens, enter your FeministWiki username and recovery e-mail address, click on "I'm not a bot" and wait a few seconds for the verification, then click on ''Send new password''.
-[[File:Help-password-04-forgot.png|thumb|none|250px|Click on ''Forgot your password?'']]
+After you've received your new password, you can use the instructions further below on this page to change your password to one you can better remember.
-This will lead to a page asking for your username and e-mail address.  Here you have to enter your '''FeministWiki username''' and your '''recovery e-mail address''' that you had hopefully set up as described on this page.
+=== Contacting the technician ===
-After submitting the form, you will receive an e-mail containing a temporary password with which you can log in.
+If you've lost your password and you had not set up a recovery e-mail, you will have to contact the FeministWiki technician and ask for a manual password reset.  Simply send an email to technician@feministwiki.org.
-You can use the password received via e-mail to log in normally to the wiki (but not other services of the FeministWiki).  As soon as you log in to the wiki, it will ask you for a new password.  Enter your new password twice and submit the form.  You can now use the password you configured for all FeministWiki services again.
+The technician may be skeptical towards your request if it isn't obvious that you're the legitimate owner of the account whose password you're trying to have reset.  In worst case, contact the member who initially added you as a member (who's hopefully a friend of yours) and tell her/him to confirm to the technician that it's really you.
-=== Contacting the admin ===
+== Changing your password and recovery e-mail address ==
-If you've lost your password and you had not set up a recovery e-mail, you will have to contact the FeministWiki technician and ask for a manual password reset.  Simply send an email to admin@feministwiki.org or by contacting [https://twitter.com/@FeministWiki @FeministWiki] on Twitter.
+You can change your FeministWiki password and/or recovery e-mail address by visiting the account settings page:
-The technician may be skeptical towards your request if it isn't obvious that you're the legitimate owner of the account whose password you're trying to have reset.  In worst case, contact the member who initially added you as a member (who's hopefully a friend of yours) and tell her/him to confirm to the technician that it's really you.
+# Click the '''Settings''' link on the left-side panel of the wiki (desktop version only) or just follow this link: https://account.feministwiki.org/settings.html
+# In the settings page, firstly fill out your FeministWiki username and current password.
+# Fill out the '''New password''' and '''Re-type new password''' fields if you want to change your password.  If you want to change your '''Recovery e-mail''', fill out that field instead.  Leave other fields blank.
+# Make sure '''not''' to use your FeministWiki e-mail address (like ''janedoe@feministwiki.org'') as your recovery e-mail address, because you need your FeministWiki password to access that one in the first place.  (Chicken and egg problem.)  Use a different e-mail address, which you can access even if you forgot your FeministWiki password.