Help:Password: Difference between revisions

Help:Password (view source)

Revision as of 13:11, 13 July 2019

416 bytes removed , 13 July 2019

no edit summary

Technician

Bureaucrats, Interface administrators, Administrators

1,106

edits

@@ Line 1: / Line 1: @@
 Your FeministWiki password is synchronized across all services of the FeministWiki, meaning you only have to remember one password to use all functions of the FeministWiki.
-== Changing your password ==
+== Help, I forgot my password! ==
-You can change your FeministWiki password by using the '''Settings''' service, which you can reach via the link at the left panel on the wiki or by visiting: https://settings.feministwiki.org/
+If you forgot or lost your FeministWiki password, there are two ways to regain control of your account.
-[[File:Help-password-01-settings.png|thumb|none|600px|The ''Settings'' link on the left panel]]
+=== Using e-mail recovery ===
-In the settings main menu, choose '''Account settings'''.
+To use the e-mail account recovery, you must have a recovery e-mail address configured in your account settings.  If you never did this, skip to the next section.
-[[File:Help-password-02-account-settings.png|thumb|none|400px|Click on ''Account settings'']]
+If you have a recovery e-mail address, you can reset the password of your account and have a new, randomly generated password sent to your recovery e-mail address.  To do so, visit the '''Settings''' service of the FeministWiki by following the link on the left panel of the wiki or by visiting address: https://settings.feministwiki.org/
-In the account settings page, enter your FeministWiki username and current password, and fill out the '''New password''' and '''Re-type new password''' fields.
+[[File:Help-password-01-settings.png|thumb|none|600px|The ''Settings'' link on the left panel]]
-[[File:Help-password-03-change-password.png|thumb|none|400px|Fill out these fields]]
+In the settings menu, click on '''Password recovery'''.
-Then just click on the '''Save settings''' button, and the page should tell you that your settings were successfully saved.
+[[File:Help-password-04-password-recovery.png|thumb|none|400px|Click on ''Password recovery'']]
-== Configuring an account recovery e-mail ==
+In the page that opens, enter your FeministWiki username and recovery e-mail address, then click on ''Send new password''.
-'''Note: These instructions are outdated.  A new way to set a recovery email is underway.'''
+[[File:Help-password-05-recovery-form.png|thumb|none|400px|The password reset form]]
-Against the case that you forget or lose your password, you can set up a recovery e-mail address.
+After you've received your new password, you can use the instructions further below on this page to change your password to one you can better remember.
-While logged in on the wiki, click on the '''Preferences''' link at the top right corner, as shown under the section ''Changing your password'' above.
+=== Contacting the technician ===
-In the preferences page, you will see a section titled ''Email options'' with a link that reads '''Set an email address'''.  Simply follow that link and then follow the on-screen instructions the wiki gives you.
+If you've lost your password and you had not set up a recovery e-mail, you will have to contact the FeministWiki technician and ask for a manual password reset.  Simply send an email to admin@feministwiki.org or by contacting [https://twitter.com/@FeministWiki @FeministWiki] or [https://twitter.com/@FeministWiki2 @FeministWiki2] on Twitter.
-[[File:Help-password-03-set-mail.png|thumb|none|800px|Click on ''Set an email address'']]
+The technician may be skeptical towards your request if it isn't obvious that you're the legitimate owner of the account whose password you're trying to have reset.  In worst case, contact the member who initially added you as a member (who's hopefully a friend of yours) and tell her/him to confirm to the technician that it's really you.
-Make sure '''not''' to use your FeministWiki e-mail address for this (like ''janedoe@feministwiki.org'') because you need your FeministWiki password to open that one.  Use a different e-mail address, which you can open even if you forgot your FeministWiki password.
+== Changing your password and recovery e-mail address ==
-== Help, I forgot my password! ==
+You can change your FeministWiki password and/or recovery e-mail address by using the '''Settings''' service, which you can reach via the link at the left panel on the wiki or by visiting this address: https://settings.feministwiki.org/
-If you forgot or lost your FeministWiki password, there are some options of recovering your account.
+In the settings main menu, choose '''Account settings'''.
-=== Using e-mail recovery ===
+[[File:Help-password-02-account-settings.png|thumb|none|400px|Click on ''Account settings'']]
-'''Note: These instructions are outdated.  A new way to reset your password is underway.'''
+In the account settings page, enter your FeministWiki username and current password to authenticate yourself.  Fill out the '''New password''' and '''Re-type new password''' fields if you want to change your password.  If you want to change your '''Recovery e-mail''', fill out that field.
-To use the e-mail account recovery, you must have an external (non-FeministWiki) e-mail address configured in your user preferences, as explained in the previous section.
+Make sure '''not''' to use your FeministWiki e-mail address (like ''janedoe@feministwiki.org'') as your recovery e-mail, because you need your FeministWiki password to access that one in the first place.  Use a different e-mail address, which you can access even if you forgot your FeministWiki password.
-Given that you had done this, simply visit the Login page of the wiki (click on ''Log in'' at the very top right of this wiki page) and then click on the '''Forgot your password?''' link.
+[[File:Help-password-03-settings-form.png|thumb|none|400px|The account settings form.  Enter your username and password to authenticate yourself, then fill out the fields for the settings you want to change.]]
-[[File:Help-password-04-forgot.png|thumb|none|250px|Click on ''Forgot your password?'']]
+Click on the '''Save settings''' button after filling out the settings you want to change, and the page should tell you that your settings were successfully saved.
-This will lead to a page asking for your username and e-mail address.  Here you have to enter your '''FeministWiki username''' and your '''recovery e-mail address''' that you had hopefully set up as described on this page.
-After submitting the form, you will receive an e-mail containing a temporary password with which you can log in.
-You can use the password received via e-mail to log in normally to the wiki (but not other services of the FeministWiki).  As soon as you log in to the wiki, it will ask you for a new password.  Enter your new password twice and submit the form.  You can now use the password you configured for all FeministWiki services again.
-=== Contacting the admin ===
-If you've lost your password and you had not set up a recovery e-mail, you will have to contact the FeministWiki technician and ask for a manual password reset.  Simply send an email to admin@feministwiki.org or by contacting [https://twitter.com/@FeministWiki @FeministWiki] on Twitter.
-The technician may be skeptical towards your request if it isn't obvious that you're the legitimate owner of the account whose password you're trying to have reset.  In worst case, contact the member who initially added you as a member (who's hopefully a friend of yours) and tell her/him to confirm to the technician that it's really you.